Recall/Special Service Campaign of Curtain Shield Airbag on Certain 2018 – 2019 Model Year Rush

Dear Toyota Owner:

We thank you very much for your patronage of MOENCO. We are dedicated to providing Toyota vehicles of outstanding quality and value. As part of our constant efforts to provide the best in customer satisfaction, we have decided to carry out a Recall/Special Service Campaign for your vehicle.

What is the problem?

In the airbag computer of the subject vehicles, due to inappropriate programming, there is a possibility that an impact when the rear wheel passes through a hole or a dent could be determined as a side collision. If this were to occur, the curtain shield airbags may deploy unintentionally.

What will MOENCO do?

Any of our branches (Addis Ababa, Adama, Hawassa, Bahir Dar & Dire Dawa) will replace airbag computer at NO CHARGE to you.

What should you do?

Please first check whether your vehicle VIN numbers match among with the list below:

MODEL CODE MODEL NAME VIN
F800LE-GQGF RUSH ADM MHKE8FF300K000876
F800LE-GQGF RUSH ADM MHKE8FF300K000962
F800LE-GQGF RUSH ADM MHKE8FF300K000979
F800LE-GQGF RUSH ADM MHKE8FF300K000986
F800LE-GQGF RUSH ADM MHKE8FF300K001015
F800LE-GQGF RUSH ADM MHKE8FF300K002440
F800LE-GQGF RUSH ADM MHKE8FF300K003204
F800LE-GQGF RUSH ADM MHKE8FF300K003923
F800LE-GQGF RUSH ADM MHKE8FF300K003926

If your vehicle VIN found among the list above, Please contact MOENCO; Addis Ababa, Adama, Hawassa, Bahir Dar & Dire Dawa branches as soon as possible to schedule an appointment to have the repair performed.

The labor time for the repair is approximately 2 hours. However, depending upon our branches work schedule, it may be necessary to make your vehicle available for 3 to 4 hours.

Please present this notice to MOENCO when you bring the vehicle in for your service appointment.

If you no longer own the vehicle, please providing us with the name and address of the new owner information using our WhatsApp number +251-937-262626.

If you have other questions?

Please contact any of our branches or call to MOENCO Direct at +251 8090 Ex.552|Mobile +251-911–447091

We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconveniences this condition may have caused you.

Thank you for driving a Toyota.

TOYOTA AVANZA

Special Service Campaign of Fuel Tank to Filer Pipe Hose on AVANZA

Dear Toyota Owner:

We thank you very much for your patronage of MOENCO. We are dedicated to providing Toyota vehicles of outstanding quality and value. As part of our constant efforts to provide the best in customer satisfaction, we have decided to carry out a Special Service Campaign on your vehicle.

What is the problem?

There is a possibility that a crack may develop on the Inlet Hose which connects the Fuel Tank to the Filer Pipe when exposed to high-temperature environment conditions due to Ozone Deterioration. In this condition, the crack could expand over time which may result in a fuel leak.

 What will MOENCO do?

Any of our branches (Addis Ababa, Adama, Hawassa, Bahir Dar & Dire Dawa) will replace the Fuel Tank to Filler Pipe Hose at NO COST to you.

What should you do?

Please first check whether your vehicle VIN numbers match among with the affected list below:

MODEL CODE MODEL NAME VIN No
F651LM-GQMF AVANZA MHKM1BF30BK001530
F651LM-GQMF AVANZA MHKM1BF30BK001545
F651LM-GQMF AVANZA MHKM1BE20BK001653
F651LM-GQMF AVANZA MHKM1BF30BK001514
F651LM-GQMF AVANZA MHKM1BE20BK001543
F651LM-GQMF AVANZA MHKM1BE20BK001720
F651LM-GQMF AVANZA MHKM1BE20BK001610
F651LM-GQMF AVANZA MHKM1BE20BK001611
F651LM-GQMF AVANZA MHKM1BE20BK001613
F651LM-GQMF AVANZA MHKM1BE20BK001617
F651LM-GQMF AVANZA MHKM1BE20BK001618
F651LM-GQMF AVANZA MHKM1BE20BK001623
F651LM-GQMF AVANZA MHKM1BE20BK001680
F651LM-GQMF AVANZA MHKM1BE20BK001681
F651LM-GQMF AVANZA MHKM1BE20BK001687
F651LM-GQMF AVANZA MHKM1BE20BK001699
F651LM-GQMF AVANZA MHKM1BE20BK001703
F651LM-GQMF AVANZA MHKM1BE20BK001717
F651LM-GQMF AVANZA MHKM1BE20BK001721
F651LM-GQMF AVANZA MHKM1BE20BK001718
F651LM-GQMF AVANZA MHKM1BE20BK001724
F651LM-GQMF AVANZA MHKM1BE20BK001740
F651LM-GQMF AVANZA MHKM1BE20BK001742
F651LM-GQMF AVANZA MHKM1BE20BK001743
F651LM-GQMF AVANZA MHKM1BE20BK001744
F651LM-GQMF AVANZA MHKM1BE20BK001748
F651LM-GQMF AVANZA MHKM1BE20BK001750
F651LM-GQMF AVANZA MHKM1BE20BK001754
F651LM-GQMF AVANZA MHKM1BE20BK001758
F651LM-GQMF AVANZA MHKM1BE20BK001760
F651LM-GQMF AVANZA MHKM1BE20BK001763
F651LM-GQMF AVANZA MHKM1BE20BK001659
F651LM-GQMF AVANZA MHKM1BE20BK001668
F651LM-GQMF AVANZA MHKM1BE20BK001669
F651LM-GQMF AVANZA MHKM1BE20BK001670
F651LM-GQMF AVANZA MHKM1BE20BK001673
F651LM-GQMF AVANZA MHKM1BE20BK001735
F651LM-GQMF AVANZA MHKM1BE20BK001701
F651LM-GQMF AVANZA MHKM1BE20BK001746
F651LM-GQMF AVANZA MHKM1BE20BK001575
F651LM-GQMF AVANZA MHKM1BE20BK001709
F651LM-GQMF AVANZA MHKM1BE20BK001624
F651LM-GQMF AVANZA MHKM1BE20BK001678
F651LM-GQMF AVANZA MHKM1BE20BK001729
F651LM-GQMF AVANZA MHKM1BE10BK002065
F651LM-GQMF AVANZA MHKM1BE10BK002279
F651LM-GQMF AVANZA MHKM1BE10BK002280
F651LM-GQMF AVANZA MHKM1BE10BK002400
F651LM-GQMF AVANZA MHKM1BE10BK002583
F651LM-GQMF AVANZA MHKM1BE10BK002582
F651LM-GQMF AVANZA MHKM1BE10BK002619
F651LM-GQMF AVANZA MHKM1BE10BK002396
F651LM-GQMF AVANZA MHKM1BF30BK001513
F651LM-GQMF AVANZA MHKM1BF30BK001525
F651LM-GQMF AVANZA MHKM1BF30BK001532
F651LM-GQMF AVANZA MHKM1BF30BK001593
F651LM-GQMF AVANZA MHKM1BF30EK001874
F651LM-GQMF AVANZA MHKM1BF30EK001889
F651LM-GQMF AVANZA MHKM1BF30FK001917
F651LM-GQMF AVANZA MHKM1BF30FK001965

If your vehicle VIN found among the list above, Please contact MOENCO; Addis Ababa, Adama, Hawassa, Bahir Dar & Dire Dawa branches as soon as possible to schedule an appointment to have the repair performed.

The labor time for the repair is approximately 2 hours. However, depending upon our branch’s work schedule, it may be necessary to make your vehicle available for 3 to 4 hours.

Please present this notice to MOENCO when you bring the vehicle in for your service appointment.

If you no longer own the vehicle, please providing us with the name and address of the new owner information using our WhatsApp number +251-937-262626.

If you have other questions?

Please contact any of our branches or call to MOENCO Direct at +251 8090 Ex.552|581

We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconveniences that this condition may have caused you.

Thank you for driving a Toyota.

Sincerely,